Elements and Performance Criteria
- Implement business, financial, marketing and human resource management plans
- Goals and objectives for park or reserve management, and the goals and objectives or charter of linked external agencies are identified.
- Actions required to achieve plans are identified and operational objectives determined.
- Roles, responsibilities and performance targets of staff and work groups are communicated to appropriate personnel.
- Implement and monitor a purchasing plan
- Purchasing plan is communicated to responsible personnel, systems initiated and monitored, and inventories maintained according to enterprise policy and procedures.
- Quantity, quality and timing of supply of each input and service are determined according to the business plan and cash flow budgets.
- The purchasing system and records facilitate the selection of suppliers and arrangement of orders.
- Inefficiencies, stock outs and system problems are isolated, solutions identified and systems modified according to enterprise policy and procedures.
- Asset databases are established and asset management reports are prepared and presented according to enterprise policy and procedures.
- Occupational Health and Safety (OHS) criteria are considered in all purchase decisions.
- Schedule park or reserve operations
- Schedules and timelines of operations are documented in a form that is accessible and understandable to all relevant personnel.
- Quantity, quality and timing of supply of each input and service are identified and coordinated according to the financial, physical and human resource requirements of the operation.
- Operations are coordinated to ensure that available labour matches the quantity and type of work to be completed.
- Key performance outcomes and indicators are established to measure performance of all park or reserve operations and personnel.
- Benchmarking is undertaken according to enterprise policy.
- Coordination inefficiencies and problems are isolated, solutions identified, and systems modified according to OHS requirements and enterprise policy and procedures.
- Manage enterprise office
- Office and administrative systems and communications necessary for the well-ordered running of a business enterprise are developed and implemented.
- Equipment relevant to the well-ordered running of the enterprises office is acquired where appropriate and is cost effective.
- OHS hazards are identified, risks assessed and suitable controls implemented.
- Innovations in office procedures are assessed and implemented where appropriate.
- Monitor, review and report on changing conditions
- Systems are established to monitor operational objectives, identify variance from plans and adjust actions where necessary.
- Systems are established to monitor the immediate and related environments.
- Variances likely to affect the achievement of business, financial, marketing and human resource management goals and objectives are identified and reported to senior management in a timely fashion.
- Records are maintained, reports provided and reviews documented according to enterprise policy.
- Recommend improvements to operation
- Operations are reviewed and possible improvements affecting business planning, personnel morale, productivity and systems efficiency are identified.
- Recommendations for improvements to operations are documented, supported by appropriate evidence and reasoned arguments, and presented to senior management.